We Start with the RIGHT TOOLS and People that Can Help when You Need Them

SUPPORT (WE MEAN ACTUAL PEOPLE)

SUPPORT: Why We are Different than Most Companies

   "Our stance on support. If you can't figure something out or are having an issue, please contact us, and we will get on a call or whatever it takes to make sure you are working. Our view is, "It's our documentation or the needless complexity of our product, and we need to fix it."

   We were different than all software, security, and service companies, because services like ours should be just another tool on anyone's workbench.  Our systems don't add complexity; they offer you solutions every day.

   Why are we different?

   We care. We invented the modern Web-based Help Desk in 1999 and have been surveying customers and prospects to inform the development of the replacement we are about to introduce. It's in our human nature, in our DNA; people need and want others around to work with and help them.

   When a customer can't figure something out, we consider it an "OPEN TICKET." It means, "We have a problem, NOT YOU!" Someone in our organization should be asking, "Is there a customer I can ask about new features?" Not putting one on hold so they can help someone else.

   Ask about our SOHO and SMB DISASTER RECOVERY SERVICE. It's the cheapest insurance you can buy, maxes out at $45.00 a month, and comes with a Bitdefender license to cover all your machines.

  • How Support Works & Coverage

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  • Why Are We Different? (Hint: You can test this!)

    The world changed, we didn't. Most companies have products and services that are complicated because they did a poor job of engineering.   We believe in this: "Design your way out of overhead!" Do that, and you have time to talk, really talk, and listen to your customers.  

  • Will You Customize Your Service?

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  • What If I Have a Crisis and Didn't Signup?

    Hit a form, or on social, and we will be there.  The gut wrenching nightmare of having your business locked down and encrypted, no one should go through. 

  • I'm an Insurance Company

    Not our first rodeo. If you are an insurance company, we can reduce the cost you reimburse for cyberattacks across the board and eliminate it for clients who have our service.  Many ask, "What assurance do I have that you are doing what you say?"  And that's when we motioned stage left and introduced you to Ellie Ai.  Besides reports, our reputation, and all that, you can ask Ellie that question with Apple Messing and see for yourself in real time.

What VerifyMC Offers

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Interested in our services? We’re here to help!

We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.